OMASKA service team photo

About OMASKA

Introduction to OMASKA Brand

More than 20 years ago, in Baigou, known as the “Chinese Bag Capital”, when people mentioned local bags, they often thought of low prices and low quality. It was in this environment that Ms. Li Hongwei, the founder of OMASKA, was determined to change people’s stereotypes about Baigou bags with a firm original intention. In 1999, a small handmade workshop carrying the dream of change came into being. At the beginning of the business, the team clearly realized that only strict quality control can establish brand reputation. Therefore, since its establishment, OMASKA has regarded product quality as the lifeline of corporate development, and has set strict quality standards and resolutely not touched the red line of quality. Every process and every raw material has been strictly screened and repeatedly inspected. All raw materials can only be put into storage for production after passing strict quality inspection procedures. With the expansion of business, OMASKA has successively introduced internationally advanced automated production equipment and perfect quality testing instruments. At the same time, the company has specially established an independent quality inspection team, equipped with experienced quality inspection engineers, and implemented a strict quality supervision system throughout the process from raw material procurement to finished product shipment to ensure that every product meets international standards.
At the same time, we have also created our own professional design team with efficient and fast response capabilities, which can complete the design drawings within 1 day and complete the sample production within 3 days, greatly improving the efficiency of product development and customization, and meeting the diverse needs of global customers.
After years of continuous efforts and perseverance, OMASKA has gradually won the recognition of global customers with its excellent product quality and honest management. The products are exported to more than 150 countries and regions, and have established a good reputation in markets such as Europe, the United States, the Middle East, and South America. The brand has been successfully registered in more than 30 countries including the European Union, the United States, and Mexico, and has established multiple brand agents and franchise stores around the world.
Today’s OMASKA has not only completely changed people’s prejudice against the quality of Baigou luggage, but has also become a leading brand of “fast fashion travel luggage”. We always believe that truly good products come not only from ingenuity, but also from the pursuit and adherence to quality that is almost harsh.
In the future, OMASKA will continue to uphold its original aspirations, insist on quality-oriented, and continue to lead the development trend of the luggage industry with an innovative and rigorous spirit. Our ultimate mission is to completely reverse people’s negative perception of the quality of Baigou luggage, lead Baigou’s enterprises to the international stage, and let every traveler who carries OMASKA products enjoy comfort and trust, and truly achieve “making every journey worthwhile”

Production and Capacity

OMASKA is dedicated to perfecting every product and process, benefiting from Tianshangxing’s substantial investment in more than a dozen high-standard production lines. These include fabric luggage, hard-shell luggage, business bags, mother and child bags, outdoor sports bags, and fashion bags. The company employs over 300 employees with more than five years of industry experience, boasting an annual production capacity of up to 5 million pieces. The products undergo stringent testing by third-party inspection agencies such as SGS and BV. The company’s production process, from design and processing to quality inspection and packaging, ensures that every product meets strict international standards.

Innovation and Patents

We take pride in our innovative spirit, having obtained over 1,500 patents, including multiple product and invention patents. This dedication to innovation has earned us high recognition from domestic and international customers. We will continue to conduct research and development based on different preferences, driving the advancement of the luggage industry.Click here for more details

Our Mission

OMASKA adheres to the philosophy of “striving for perfection in every product and providing heartfelt service to every customer.” This philosophy has shattered customers’ preconceived notions about the quality of “Baigou” products, achieving a significant leap from manufacturing to quality manufacturing, and laying a solid foundation for the overseas expansion of Baigou’s luggage manufacturing industry.
We adopt a comprehensive online and offline development strategy. Offline, the company actively participates in domestic and international exhibitions, introducing the latest products and showcasing their quality, allowing more distributors to recognize and understand Baigou. Online, OMASKA has established a strong sales network in domestic and international markets, attracting top talent to build an efficient sales team. The OMASKA brand promotes and sells its products on various online platforms, enabling customers to enjoy the convenience of OMASKA products without leaving their homes.

Brand Development

OMASKA places great emphasis on brand building and cultivation. The brand has been successfully registered in over 30 countries, including the European Union, the United States, and Mexico, and has established sales agencies and brand image stores in over 10 countries. We have a series of support policies for agents, and with our over 20 years of online and offline sales experience, we can help you achieve substantial profits in your market from scratch. Please contact us for more information on our policies.

OMAKSA team style

Our Team

At OMASKA, we believe that our employees are our greatest asset. We regularly provide training for our employees and organize team-building activities to cultivate a cohesive, proactive, and professional workforce. This ensures that our team is technically skilled, knowledgeable, and dedicated to providing excellent service in all aspects of our business.

Design Team

We have a mature design team that can turn your well-thought-out ideas or sudden inspirations into reality. We promise to provide design drawings within one hour and samples within three days.

Procurement Team

With our 26+ years of experience in the luggage production industry, our procurement team is well-versed in the costs, quality, and other aspects of various raw materials. This greatly shortens the raw material procurement cycle and allows us to control product quality from the source, increasing your profits.

Production Team

We have over 300 skilled professionals, each with more than five years of invaluable industry experience. From experienced pattern makers and skilled technicians to meticulous quality control experts, every member plays a crucial role in ensuring that our production processes run smoothly and efficiently. Therefore, we have the capability to provide products of exceptional quality that meet the highest standards.

Quality Inspection Team

We understand the importance of quality, and our quality inspection team comprises highly skilled and experienced professionals who undergo regular training to stay up-to-date with the latest industry best practices, regulations, and quality control methodologies.
From the moment a customer’s order is received, our quality inspection team takes charge, ensuring that every step of the production process is meticulously monitored and adheres to the highest standards.
Our quality inspection team is involved from the very beginning of the production cycle. They supervise and monitor each batch of goods, ensuring that every component and material meets our stringent quality criteria before proceeding to the next stage of the manufacturing process.
Throughout the production journey, our team conducts random inspections at critical checkpoints, leaving no stone unturned. This rigorous approach allows us to identify and address any potential issues promptly, minimizing the risk of defects and ensuring consistent quality across all our products.
As the production process nears completion, our quality inspection team ramps up their efforts, conducting a comprehensive 100% quality inspection of every single item. This exhaustive examination ensures that only products that meet our exacting standards are approved for delivery to our valued customers.

Service Team

We understand that customers are the ones who allow us to live a good life, and exceptional customer service is the cornerstone of a successful business relationship. Therefore, we have assembled a dedicated and knowledgeable service team, committed to providing our valued customers with round-the-clock support and personalized solutions.
24/7 Online Support: Our service team is available online all day, ensuring that your inquiries and concerns are addressed promptly and efficiently. Whether you need assistance with product information, technical support, or any other issue, our team is ready to provide you with the guidance and expertise you need.
Personalized Product Recommendations: In addition to resolving your queries, our service team takes pride in their ability to recommend hot-selling products that align with your specific needs and preferences. By staying up-to-date with the latest market trends and analyzing local sales data, our team can provide you with personalized recommendations that cater to your unique requirements and preferences.
Commitment to Customer Satisfaction: We are dedicated to delivering an exceptional customer experience. Our service team embodies this commitment, approaching every interaction with professionalism, empathy, and a genuine desire to exceed your expectations.

Whether you are a first-time customer or a long-standing partner, our service team is here to support you every step of the way. With their expertise, personalized recommendations, and round-the-clock availability, you can rest assured that your needs will be met with the highest level of service and professionalism.Please contact us

Get A Quote 

After submitting your inquiry, you will receive an accurate quote within 2 hours.,We have a team of good service ready to support you in your business, you will get best services.

You can contact us by email. You may also submit your request. If you have any questions about the products, please feel free to contact us. We will try our best to solve your problem within 24 hours.

+8615350623169 (Wechat, Whatsapp)

sales001@baigouluggage.cn

NO.12 YANLING ROAD WEST OF XINGSHENG STREET BAIGOU TOWN BAODING,CHINA